808Wraps – Terms & Conditions
1. Introduction & Service Commitment
At 808Wraps, we take pride in delivering high-quality fleet wraps that reflect your brand and protect your investment. These Terms & Conditions ensure transparency and set mutual expectations for a successful outcome.
All wrap installation and related services are subject to these Terms & Conditions. By accepting an estimate, approving services, or making payment, the Client agrees to be bound by these Terms & Conditions.
2. Payments & Fees
2.1 Standard Payment Terms
50% Initial Deposit: A deposit of 50% of the total approved project amount is required before the project begins.
50% Remaining Balance: The remaining 50% must be paid in full before production begins. No printing or production work will commence until the required payment is received.
Payment Delays: Failure to make required payments may result in project holds, production delays, or adjustments to installation schedules.
Alternative Payment Arrangements: Any changes to standard payment terms must be approved by 808Wraps and documented in writing in the accepted estimate or agreement. Verbal agreements do not override written payment terms.
Vehicle Release: All outstanding balances and approved additional charges must be paid before vehicles or project deliverables are released, unless otherwise specified in an approved written agreement.
2.2 Additional Fees & Financial Conditions
Accepted Payment Methods: Money order, cash, check, ACH, and credit card. Applicable convenience fees may apply.
Estimate Validity: Estimates are valid for 30 days unless otherwise specified.
Inspection Fee: A $150 non-refundable inspection fee applies and is credited toward the project if the Client proceeds.
Additional Work: Services outside the approved project scope will be quoted or billed separately at applicable rates.
Vehicle Preparation Fees: Additional cleaning or preparation may be required based on vehicle condition. Basic wrap preparation is $300, and advanced wrap preparation is $500, when applicable and authorized.
Cancellation & No-Show Fees: Same-day cancellations or no-shows are subject to a $700/day charge under the applicable scheduling and cancellation policy.
Storage Fees: Vehicles not collected by the agreed pickup deadline may be subject to storage charges of $75 per day, subject to applicable law and the agreed storage terms.
Shipping & Delivery Charges: Applicable shipping, delivery charges, duties, and taxes are the Client's responsibility unless otherwise stated in the approved agreement.
Late Payments: Delinquent balances are subject to a 3% monthly fee, to the extent permitted by applicable law.
Collection Costs: Clients are responsible for applicable collection expenses, including reasonable attorney and administrative fees, to the extent permitted by applicable law.
Refunds: Deposits and payments are non-refundable, subject to applicable law and the agreed cancellation terms.
3. Vehicle Preparation & Client Responsibilities
Vehicles must arrive clean and free of:
Dirt, grime, grease, and road tar
Waxes, polishes, or ceramic coatings
Previous adhesive or vinyl, unless removal is included in the agreement
Additional cleaning may result in added charges and project delays, as outlined in Section 2.
Any needed bodywork must be completed prior to drop-off.
No guarantees or warranties are offered for existing paint quality or condition.
Pre-existing scratches, dents, or damage are the Client's responsibility and will be documented.
Tier 1 – Basic Wrap Prep Cleaning
Exterior pressure wash and wipe-down
Removal of heavy road dirt, grease, and surface contaminants
More thorough than a standard alcohol wipe-down
Tier 2 – Advanced Wrap Prep Cleaning
Full deep wash including soap and decontamination
Clay bar treatment for removal of embedded contaminants
Thorough surface preparation for optimal vinyl adhesion
Applicable preparation fees are listed in Section 2.
4. Installation Expectations
Wraps are not applied to door handles, mirrors, door jambs, rubber molding, chrome, porous surfaces, windshields, or plastic trim unless otherwise stated.
Wraps are designed to be viewed from a 10–15 foot distance. Seams, overlaps, and panel variations may occur.
808Wraps is not responsible for paint damage during installation, the life of the wrap, or removal, to the extent permitted by applicable law.
5. Color, Material & Design Disclaimer
Color Variances: Colors viewed on digital screens, proofs, or mockups may vary from final printed vinyl due to printer profiles, material textures, finishes (matte, gloss, satin), and lighting conditions. 808Wraps does not guarantee exact color matching to Pantone, RGB, CMYK, or previously printed projects. Reprints or remakes requested due to perceived color variations are the Client's responsibility and will be billed at standard rates.
Fleet & Multi-Vehicle Projects: Slight variations in color may occur between production runs or across multiple vehicles due to material batch differences and printing variables. These variances are considered industry standard and are not grounds for free reprints.
Material Limitations: Vinyl wrap films are designed for application to OEM-painted surfaces in good condition. 808Wraps is not responsible for adhesion issues, bubbling, or lifting on rust, oxidation, body filler, aftermarket paint, textured plastics, stainless steel, or other substrates not recommended by the vinyl manufacturer.
Client-Provided Materials: 808Wraps is not responsible for the performance, durability, or failure of materials supplied by the Client, including but not limited to vinyl, laminates, prints, decals, or other installation materials. Client-supplied materials are used at the Client's own risk. 808Wraps makes no guarantees or warranties regarding the quality, adhesion, compatibility, or longevity of such materials. If failure, damage, defects, or installation issues occur due to client-provided materials, 808Wraps shall not be held liable for replacement, labor, reinstallation, or associated costs, to the extent permitted by applicable law.
Manufacturer Warranty vs. Installer Warranty: 808Wraps' installation workmanship warranty is separate from any applicable vinyl manufacturer warranty. Installation workmanship is covered only as described in Section 7. Manufacturer warranty claims are governed by the manufacturer's applicable warranty terms.
Panel Alignment & Seams: Wraps are installed to industry standards. Perfect alignment of patterns, text, or images across body lines, seams, or complex curves cannot be guaranteed. Overlaps and panel shifts are normal and expected.
Component Removal & Reinstallation: Wrap installation may require removal of mirrors, trim, lights, emblems, door handles, or other vehicle components. 808Wraps is not responsible for mechanical, electrical, or sensor-related issues that may arise during or after removal or reinstallation of these components, to the extent permitted by applicable law.
Film Aging & Shrinkage: Vinyl is subject to normal wear over time, including but not limited to shrinkage, fading, cracking, adhesive residue upon removal, and edge lifting due to environmental exposure. Longevity depends on maintenance, climate, and storage conditions. These are natural characteristics of vinyl and are not covered under the installation warranty.
Client-Supplied Artwork: Clients are responsible for securing usage rights for any logos, designs, or images provided to 808Wraps. 808Wraps is not liable for copyright, trademark, or intellectual property disputes. Client-supplied files must meet resolution requirements; 808Wraps is not responsible for pixelation, blurriness, or quality loss in supplied artwork.
6. Post-Installation Care
Do not wash the vehicle for at least 5 days after installation.
Hand washing is recommended. Avoid high-pressure washers.
Avoid rolling down windows or using rear wipers if vinyl is applied.
Wash the vehicle after storms to remove pollutants.
Protect the vehicle from sun and weather when possible.
7. Warranty Policy
808Wraps provides a 365-day limited installation workmanship warranty for edge lifting or peeling caused by installation errors.
808Wraps will repair the affected area at its discretion using edge trimming, additional adhesive, or lamination tape.
This warranty does not include panel replacement, reprinting, or full re-wraps.
Lifting caused by waxed surfaces, poor paint adhesion, or other excluded surface conditions is not covered.
After the installation workmanship warranty expires, any applicable manufacturer warranty claims are subject to the manufacturer's warranty terms.
Manufacturer warranty coverage does not automatically include removal, replacement installation, or other labor performed by 808Wraps.
8. Artwork & Design Approval
Clients must approve all artwork in writing before production.
808Wraps is not responsible for errors in approved artwork.
All designs and proofs are the intellectual property of 808Wraps.
Additional proofs after the first round are $100 per revision.
9. Cancellations, Scheduling & Pickup
Cancellations or rescheduling must be made at least 3 business days in advance.
Same-day cancellations or no-shows are subject to the cancellation fees outlined in Section 2.
Vehicles must be picked up on the scheduled completion date to avoid applicable storage fees.
10. Shipping & Delivery
Shipping charges apply unless otherwise stated in the approved agreement.
Clients must inspect all materials upon receipt.
Vehicles must be dropped off within two hours of the scheduled time.
International clients are responsible for applicable duties, taxes, and shipping limitations.
Applicable financial charges are outlined in Section 2.
11. Vehicle Retention Policy
All outstanding balances must be paid before vehicle release unless an approved written agreement specifies otherwise.
If payment remains outstanding five (5) business days after project completion, 808Wraps reserves the right to exercise any lawful vehicle-retention remedies available under applicable Hawaii law.
Storage charges may apply as described in Section 2.
Any lien, retention, storage, or enforcement rights are subject to applicable Hawaii law and required legal procedures. Nothing in this section creates an automatic lien beyond rights established by law.
12. Specialty Surface Disclaimer (e.g., Tesla Cybertruck)
Vinyl wraps are not designed or warranted for use on stainless steel or unpainted surfaces.
Peeling, residue, and surface damage are potential risks.
The Client assumes the risks associated with wrapping such surfaces to the extent permitted by applicable law.
Optional inspections and wrap removal services are available at additional cost.
13. Limitation of Liability
808Wraps is not responsible for paint damage, clear coat failure, or surface defects that occur during vinyl removal when such damage is due to pre-existing conditions.
This includes, but is not limited to:
Paint peeling or lifting
Clear coat failure
Surface discoloration or ghosting
Damage from previously repaired or repainted panels
These limitations apply to the extent permitted by applicable law.
14. Risk of Vinyl Removal
Removal may expose or cause lifting of compromised paint or clear coat.
Adhesive may be strongly bonded to the surface depending on age and exposure.
Certain areas, including edges, seams, and recessed panels, carry higher risk.
15. Dispute Resolution
All disputes will be governed by the laws of the State of Hawaii.
Mediation in Honolulu County is required before arbitration. If mediation fails, binding arbitration will proceed under the American Arbitration Association (AAA), subject to applicable law.
16. Acknowledgment of Terms
By accepting an estimate, approving services, or making payment, the Client acknowledges and agrees to these Terms & Conditions, including the payment requirements in Section 2 and any expressly approved written alternative payment terms.