Privacy Policy
Effective November 11, 2026
808Wraps uses the information you share with us to answer questions, plan and deliver projects, and operate this website. This policy explains what happens when you visit our website, send an enquiry, use Kai, or message our Google Business Profile.
Information you give us
When you contact us or request a project review, you may provide your name, business name, phone number, email address, project location, vehicle or space details, photos, artwork, budget, and other information you choose to send. We use it to respond, assess the work, prepare proposals, schedule and deliver services, and maintain the related business records. Our enquiry form is hosted by a service provider and sends submissions to our customer management system.
Please do not put payment card numbers, passwords, government identifiers, or other unnecessary sensitive information in an enquiry or chat message.
Website visits and analytics
Our website host and security services process technical information such as IP address, browser and device details, requested pages, and request times to serve and protect the site. We use Google Analytics to understand visits and actions on the website. It starts automatically for visits identified as coming from the United States unless you have saved a choice to turn it off. You can change that choice through “Privacy preferences” in the website footer. Browser settings and blockers may also limit analytics.
We may use campaign information in a link to understand how an enquiry reached us. Advertising measurement is separate from basic analytics and is off unless you choose it where that option is available. We do not send enquiry text, phone numbers, email addresses, or vehicle identification numbers as our website analytics event fields. Learn how Google uses information from sites that use its services.
Kai, our website AI assistant
When you send a message to Kai, our website sends the conversation needed to answer you to OpenAI. Kai is an AI assistant, not an employee, and its answers may require confirmation by our team. Kai can consult selected public manufacturer sources for general wrap questions. When conversation archiving is active, we save the messages, Kai’s answers, message times, service interest, review-form clicks, IP address, approximate location from the connection, and browser/device details in a private archive for up to one year. We email each conversation to our team so we can review answers and respond to project interest. Emailed copies remain in our business mailbox until removed under its retention practices. This does not enroll visitors in marketing. Closing the chat clears the conversation from the open website window but does not delete the archived copy, emailed copy, information processed by OpenAI, or security logs. OpenAI handles information under its own privacy policy. Use the enquiry form for contact details and project files.
Google Business Profile messaging
If AI messaging is enabled on our Google Business Profile and you choose to message us there, Google and mobile messaging providers may process your message and related delivery information. Google’s AI may answer common questions, and our team may receive or take over conversations to respond. We use those messages to handle your enquiry, not to enroll you automatically in marketing. Google’s service is separate from Kai on this website. See Google’s Privacy Policy for its handling of information.
Service providers and disclosure
We use providers for website hosting, security, analytics, hosted forms, customer management, and AI responses. They process information needed to provide those services. We may also share information when required by law, to protect people or our services, or as part of a business transaction. A linked site or service has its own privacy practices.
Retention, choices and security
We keep information for as long as reasonably needed to respond to enquiries, carry out projects, maintain records, address disputes, and meet legal obligations. The period depends on the kind of information and the service involved. Providers may have their own retention practices. We use reasonable measures to protect information, but no online service can guarantee complete security.
You may contact us to ask about information you have provided, request a correction or deletion, or tell us about a communication preference. We will respond in light of applicable law and any records we must keep. You can also change website analytics choices in the footer.
Contact and changes
For privacy questions, email wrap@808wraps.com, call 808-999-7277, or write to 808Wraps, 2114 Lauwiliwili Street, Suite 102B, Kapolei, HI 96707. We will update this page when our practices change.